No, customers will need to determine which offering works best for their needs. Please research the benefits and breakdown of Energy Storage Solutions and ConnectedSolutions to decide which option is best for you.
How long will a home battery system last before it needs to be replaced?
We recommend consulting your specific battery system manufacturer for this information. Energy Storage Solutions does require all batteries and workmanship to have a minimum 10-year warranty.
What options are available to pay for the installation cost not covered by the upfront incentive?
Aside from paying out of pocket for the remainder of the installation costs, there are financing options available. For example, the Green Bank offers the Smart-E loan which is designed for energy-related improvements and offered through a network for local financial institutions. Home equity loans and lines of credit could also be options.
What other opportunities are available for reducing the installation cost of batteries?
The Federal Investment Tax Credit (ITC) and local property tax exemptions might be possible to access when you are installing batteries with qualifying renewable energy systems. Consult a tax professional to learn about these programs.
How is a grid edge customer defined?
Customers on the Grid Edge are defined as (1) the top ten percent of circuits with the highest number of outages per customer during major storms since July 1, 2012, and (2) the top ten percent of circuits with the longest outages due to major storms since July 1, 2012. A map of circuits that meet grid edge criteria can be found on the Program’s website under Customer Class Resources.
How is underserved community defined?
Underserved Community are customers that reside in an economically distressed municipality, as defined by the most recent list developed by the Connecticut DECD.
How is a low-income customer defined?
A low-income customer is one who earns less than 60 percent of Area Median Income (AMI). For more information on who qualifies as a low-income customer, please visit our website.
I rely on electricity to power essential medical equipment. How can a battery help me?
A battery can provide backup power in the event of an outage. This can keep your essential equipment running. Talk with your contractor and the supplier of your medical equipment to determine what will work best for you.
I have solar now. Doesn’t my home run on solar when the power goes out?
Not necessarily. Unless your home is specifically wired to do so, when a grid outage occurs, your home will not run on your solar system. With a battery backup system installed, however, your solar system will charge the battery and provide power until the outage ends.
What is the performance-based incentive and how does it work for residential customers?
Participating customers are eligible to receive performance-based incentives for the same battery energy storage system for up to 10 years. To receive ongoing performance incentives, the battery energy storage system must perform during the active dispatch events triggered by the utility company. The utilities will draw power from the energy stored in your home battery during set times, usually when demand for electricity is at its highest. This allows the utilities to avoid paying for extra electricity generation, and the savings are passed along to you.
An active dispatch event takes stored energy from the battery and puts it into the grid. Active events may occur any day during the summer season (June – September) and winter season (December – March) within the dispatch window of 12:00 PM and 9:00 PM. The standard event duration is expected to last 3 hours. Performance incentives are based on average kW-AC your battery contributes per event for the summer and winter seasons.
The customer normally does not need to take any action for their battery system to respond to an active discharge event. In most cases the utility will give 24-hour notification of an active dispatch. The utility companies will not call events for the two days preceding predicted severe outage events and during emergency conditions.
Additionally, some manufacturers may collect a portion of the incentive payment. Please contact your battery manufacturer or installer for more information about your battery’s expected contribution and what, if any, portion of the incentive they collect.
|Maximum Season Incentive ($/kW)||$200||$25||$115||$15|
|Maximum Annual Incentive ($/kW)||$225||$130|